Bulk SMS FAQ 2024

nalo solutions

Originally published: 10th May 2022 Last updated: 18th September 2024

Here is a list of Frequently asked questions (FAQ) on Bulk SMS. NALO Solutions is the best SMS provider in Ghana.

Do I have to pay to set up an SMS account?

No. Setting up a Bulk SMS account with NALO is free. All you have to do is sign up at app.nalosolutions.com. All you have to do is buy credit to use.

Does my SMS credit expire?

Our credit expires after one year of purchase.

How many characters make a one-pager message?

160 characters form a one-paged message.

What is the character limit for Sender ID

Sender IDs take up to 11 characters.

How will I know my Sender ID is approved?

Sender ID approval takes less than 72 hours for NALO Solutions to approve. Kindly refresh your page if approval is taking a long time.

What information do we need to process your Sender ID

A letter of authorization to whitelist the Sender ID for your organization. It includes a letter of intent, the exact sender ID, your business registration, and your business contact details.

The content format(e.g., OTP, Promotional, Informational, & Verifications).

How many Sender IDs can I have

You can have as many Sender IDs on your Bulk SMS account.

Can I purchase SMS credit online?

You can purchase SMS online through mobile money and your account will be credited automatically.

Can I Schedule my SMS

Yes you can schedule the Bulk SMS you want to be sent at a particular date

How can I become an SMS reseller

You can sign on and become a Bulk SMS reseller by reaching us on 0540105701

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