How to get started with USSD codes in Ghana

ussd codes

Originally published: 2 December 2021 Last updated: 18th September 2024

When you dial USSD short code *920# on your mobile phone, you are requesting to be connected to a USSD service in Ghana.

The popularity of the USSD service in Ghana has increased due to its ease of use and quick deployment. USSD providers in Ghana like NALO Solutions Ltd provide USSD short code and long codes for businesses to transact with their clients.

Why USSD?

USSD codes are accessible on all cellular networks and mobile handsets irrespective of your current location in Ghana. You can access Mobile Money services, request balance inquiries, buy airtime, or vote(see SmartCast) using the USSD service. 

NALO Solutions USSD service

Nalo Solutions is the best USSD code service provider in Ghana. And thus, we help businesses interact with their clients with ease. Use NALO USSD API documentation to build robust apps that run on all cellular networks & handsets in Ghana.

There are two types of USSD codes service provided by NALO Solutions Ltd. They are; Dedicated USSD & Shared USSD.

Dedicated USSD codes

A dedicated USSD is a code that is owned by one client only. For example, Bank A has a dedicated short code *920#. This means no other client can operate under this code because it is specifically dedicated to Bank A.

They can also add several extensions to it as they please. For example, *920*23#. To get dedicated a USSD code in Ghana, contact Nalo Solutions.

Shared USSD codes

A shared USSD code is rented out to multiple clients. For example, Bank A may use *920*12#, and Bank B will have access to *920*13#. Because of its shared nature, it is less expensive.

You can get a shared USSD code for your business when you request USSD extension codes from Nalo Solutions Ltd.

Note: A dedicated code is more expensive than a shared code.

Read Next:

2 Comments

  1. Eric Mensah

    Hello USSD, I have been unable to make payment on *222# for the pass two (2) days

    I would like to know the issue that as coursed this.

    Thank you.

    • JOs

      Hello Eric,

      Goodmorning and thanks for your patience. Kindly shoot me an email on jaduku@nalosolutions.com to help me better understand the issue you are facing please. Thank you for choosing NALO.

Leave a Reply

Your email address will not be published. Required fields are marked *