USSD FAQ’S

1 min read

What is a USSD?

USSD(Unstructured Supplementary Service Data) is an interactive technology that serves to send text between a mobile phone and an application program in a network. Some of these services are:
• Airtime top-ups
• Balance checking
• Mini statements delivery
The format is confined by * and # at the beginning and end of the series of digits.

How do I get a USSD shortcode?

Kindly sign up if you have no account and make a request here.

How much does a USSD shortcode cost?

Refer to this page to view our pricing list.

How do I pay for the USSD code?

You can make payment via mobile money or bank transfer

Are there different types of USSD code?

Yes. We have a dedicated and shared USSD code.
A dedicated code is a code that is owned by one client only. For example, Bank A has a dedicated short code *999#. This means no other client can operate under this code because it is dedicated specifically to bank A.
A shared USSD code is rented out to multiple clients. For example, Bank A may use
*999*12# and Bank B will have access to *999*13#
A dedicated code is more expensive than a shared code.